Privacy Policy
Maxbel Home Health Incorporated – Privacy Policy
Effective Date: December 2, 2025.
1. Commitment to Privacy
Maxbel Home Health Incorporated (“Maxbel,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of patient information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Virginia state healthcare regulations.
2. Information We Collect
We may collect:
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Personal Information: Name, address, phone number, email.
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Health Information: Medical history, treatment details, insurance information, and other Protected Health Information (PHI).
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Website Data: Non-identifiable information such as IP address, browser type, and cookies for site functionality.
3. How We Use Information
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To provide home health services in compliance with Virginia licensing standards.
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To communicate with patients, caregivers, and healthcare providers.
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To process billing and insurance claims.
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To improve website functionality and patient experience.
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As required by law, including VDH reporting obligations (e.g., communicable disease reporting).
4. Disclosure of Information
We may disclose PHI:
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To authorized healthcare providers involved in your care.
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To insurance companies for billing purposes.
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To comply with Virginia Department of Health reporting requirements.
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When required by law, court order, or regulatory authority.
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With patient authorization, for any other purpose not covered above.
5. Patient Rights
Under HIPAA and Virginia law, patients have the right to:
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Access and obtain copies of their health records.
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Request corrections to inaccurate information.
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Receive an accounting of disclosures.
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Request restrictions on certain uses or disclosures.
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File a complaint with Maxbel or the U.S. Department of Health & Human Services (HHS) if they believe their privacy rights have been violated.
6. Security Measures
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We implement administrative, technical, and physical safeguards to protect PHI.
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Access to PHI is restricted to authorized personnel only.
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Electronic data is encrypted and monitored for unauthorized access.
7. Website Use
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Information submitted through online forms is protected under HIPAA.
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Our website may use cookies for functionality but does not track PHI.
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Third-party links are not governed by this Privacy Policy.
8. SMS & Call Terms & Conditions
By submitting your contact details on this website, you consent to receive communications from Maxbel Home Health Inc via text message and phone call. These communications may include, but are not limited to:
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Updates about our services and hourly rates
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Appointment reminders
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Order alerts and confirmations
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Account notifications and important service announcements
Key Information
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Messaging frequency may vary depending on your interactions with us.
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Message and data rates may apply as determined by your mobile carrier.
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You may opt out of SMS at any time by replying STOP to any message.
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To stop receiving calls, please contact our office directly at [703-637-3573] or email us at [maxbelhomehealthinc@gmail.com]
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9. Changes to Policy
We may update this Privacy Policy to reflect changes in HIPAA or Virginia healthcare regulations. Updates will be posted on our website with a revised effective date.
10. Contact Us
For questions or to exercise your privacy rights, contact:
Maxbel Home Health Incorporated
14916 Spriggs Tree Lane
Woodbridge, VA 22193
Phone: 703-225-8713 / 703-637-3573
Fax: 720-823-9776